To report a new claim, please submit the "Report A Claim" form under the Quick Links below. To report a new claim by phone during regular business hours, please call 617-723-3800 or 1-800-851-8978 (USA).
To report an emergency claim during non-business hours please call 1-800-297-3554 and follow the instructions.
A new Insured Portal is now available! This portal allows insured's to see payment information, make payments, view inspection related information reports, and view and print policy documents. To register for the inured portal please go to, https://insuredportal.rijra.com/register . An online access code is required to register. That code is located on the top right corner of your invoice or can be provided by your insurance agent or by RIJRA's Consumer Services Department.