To Report a Claim

To report a new claim, please submit the "Report A Claim" form under the Quick Links below. To report a new claim by phone during regular business hours, please call 617-723-3800 or 1-800-392-6108 (RI) or 1-800-851-8978 (USA). To report an emergency claim during non-business hours please call 1-800-297-3554 and follow the instructions.

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LenderDock - Servicing Lender Inquiries

RIJRA has partnered with LenderDock for policy verification and lienholder data management services. As a result, RIJRA will no longer accept calls from mortgage lenders. All policy verification tasks, including coverage details, validating lender names, addresses, and loan numbers, as well as updating loan numbers and loss payee information, must be handled through LenderDock.com. Register today it's free!

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Insured Portal Available

A new Insured Portal is now available! This portal allows insureds to see payment information, make payments, view inspection related information reports, and view and print policy documents. To register for the Insured Portal, please go to https://insuredportal.rijra.com/register. An online access code is required to register. That code is located on the top right corner of your invoice or can be provided by your insurance agent or by RIJRA's Customer Service Department.

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All Forms

Commercial Fire Application Instructions
Commercial Fire Application
Commercial Fire Endorsement Request
Dwelling Fire & Personal Liability Application Instructions
Dwelling Fire & Personal Liability Application
Dwelling Fire Endorsement Request
Homeowners Application Instructions
Homeowners Application
Homeowners Endorsement Request
Letter of Intent
Lost Policy Cancellation Release
Power of Attorney to Cancel Policy
Restrictions of Coverage
Terrorism Coverage Disclosure
Transfer of Ownership
Transfer of Policy
New Purchase Fax Cover Sheet
Immediate Coverage Check List
MSB Input Form
RIJRA MSB Replacement Cost Worksheet
Personal Lines Lead Liability Instructions
Personal Lines Lead Liability Application
Commercial Lines Lead Liability Instructions
Commercial Lines Lead Liability Application

Homeowners Application
Homeowners Endorsement Request
Commercial Fire Application
Commercial Fire Endorsement Request
Dwelling Fire & Personal Liability Application
Dwelling Endorsement Request
Letter of Intent
Lost Policy Cancellation Release
Power of Attorney to Cancel Policy
Restrictions of Coverage
Terrorism Coverage Disclosure
Transfer of Ownership
Transfer of Policy
Personal Lines Lead Liability Application
Commercial Lines Lead Liability Application